Last Updated: November 1, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you and Vertex Dynamics LLC ("Company," "we," "our," or "us"), a Limited Liability Company registered in the State of New Mexico, governing your access to and use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.
Vertex Dynamics LLC provides enterprise-grade generative AI process automation services to businesses, including but not limited to:
Specific services and deliverables will be defined in separate service agreements or statements of work.
Our services are intended for businesses and organizations. You must be at least 18 years old and have the authority to enter into binding contracts on behalf of your organization to use our services. By agreeing to these Terms, you represent and warrant that you meet these requirements.
The provision of our services requires a separate written service agreement or statement of work. Such agreements will include:
These Terms supplement and do not replace any service agreement between you and the Company.
You agree to:
All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, algorithms, and methodologies, are owned by Vertex Dynamics LLC or its licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.
You retain all rights to your data and content provided to us. By using our services, you grant us a limited license to use, process, and store your data solely for the purpose of providing services to you.
Intellectual property rights in custom solutions will be addressed in the applicable service agreement.
Payment terms will be specified in your service agreement. Generally:
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the business relationship. Confidential information includes:
Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.
We implement industry-standard security measures to protect your data. However:
For enterprise clients, additional data processing agreements may be required.
Our standard service includes 99.9% uptime and 24/7 support. Specific SLAs, including response times, resolution commitments, and compensation for service failures, will be defined in your service agreement.
We warrant that our services will be performed in a professional manner consistent with industry standards. Specific performance warranties will be outlined in your service agreement.
EXCEPT AS EXPRESSLY PROVIDED IN A SERVICE AGREEMENT, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Some jurisdictions do not allow certain limitations, so these limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Vertex Dynamics LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
The term of service will be specified in your service agreement.
Either party may terminate the service agreement as specified in the agreement. We may also suspend or terminate your access immediately if:
Upon termination, you must cease using our services, and we will provide your data in accordance with the service agreement. Sections of these Terms that by their nature should survive termination will remain in effect.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in New Mexico.
Before initiating formal proceedings, parties agree to attempt to resolve disputes through good faith negotiations.
If informal resolution fails, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise specified in your service agreement.
Neither party shall be liable for failure to perform obligations due to causes beyond their reasonable control, including natural disasters, acts of government, labor disputes, or telecommunications failures.
These Terms, together with any service agreement and our Privacy Policy, constitute the entire agreement between you and Vertex Dynamics LLC regarding our services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
No waiver of any term or condition shall be deemed a continuing waiver or a waiver of any other term or condition. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
For questions about these Terms, please contact us: